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Tuesday, 27 December 2011

Business Analyst - Misguided role within organisations

We are all familiar with the business analyst job description. The various job descriptions range from an individual who has a list of technical skills such as UML, BPMN, SQL etc. The individual must also have various soft skills such as communication skills, problem solving skills and the list goes on.
Often the BA role is used as an umbrella to fit any information science role or tasks that is imaginable. This means that the BA is often expected to manage project scope while preparing functionality prototypes and doing their core role of analysis. Other BA’s are expected to write and understand SQL in order to retrieve data and make recommendations. If this is one of the core responsibilities of a BA, then what is the role of a Data analyst?
On top of that, organisation looks to BA as people who should have answers to all the questions. This is a misguided expectation and it is one that leads to a lot of project failures and frustrations within the IT division. The BA is an individual who is responsible for making recommendations on what business has requested him/her. By no means must a business analyst make decisions on behalf of management or the project management and by no means must they be under the chopping board if there is scope creep.


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